The great disconnect that slaps you in the face when you think about SMETS2 is that, although it is touted as cutting edge technology, the bulk of the systems in place to support it run on outdated servers and rely on human intervention to manipulate data – in the form of spreadsheets.

I’m surprised some of the dataflows are not still being faxed between market participants.

There’s a lot of talk of disruption in the industry. Coming from the world of IT systems, I always thought of disruption as something that forced change on the incumbent players. And yet last year I was at Utility Week Live, where the theme for 2018 was – you guessed it – ‘disruption’.

Unfortunately, what this theme appeared to mean across the industry was a focus on how best to dig up roads for pipeline laying and maintenance with minimum disruption.

We’re going to be at Utility Week Live again this year. The expo’s theme for 2019 is ‘transition’. If last year is anything to go by, I don’t think there will be a lot about the changing face of business. Which is a shame because the SMETS2 roll-out – and even the long catalogue of problems and issues encountered – should have both been a wake-up call and a chance to learn.

A chance, at the very least, to embrace both the automatic end-to-end processing of dataflows; in-line validation of data captured by the installation engineer; and to embrace serverless IT configurations that guarantee speed, capacity, and security.

By a strange coincidence, Cloud KB will be revealing software at Utility Week Live that does all those things.

Vive la disruption.